Worthing Medical Groups: 2024 Yearly Wrap Up!

 

Total Face To Face Appointments

Worthing Medical Group provided an average of 274.25 face-to-face appointments per day in 2024, totalling 100,102 appointments for the year.

Total Appointments Patients Did Not Attend

In 2024, Worthing Medical Group had an average of 10 15-minute appointments go unattended by patients per day, for a total of 3,581 missed appointments.

Total Home Visit Appointments

Worthing Medical Group conducted 1,479 home visits in 2024, averaging four per day.

Total Inbound Calls

Worthing Medical Group received 207,106 inbound calls in 2024, averaging 796.56 calls per day. October saw the highest call volume with 19,434 calls, while December recorded the lowest at 1

Total Calls that Queued

In 2024, Worthing Medical Group received a total of 115,060 queued calls, averaging 442.54 calls per day. October experienced the highest call volume with 11,150 queued calls, while June had the lowest with 7,195.

Average Queue Time

Worthing Medical Group successfully maintained an average patient queue time of only 9 minutes and 42 seconds throughout 2024.

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