We use cookies to help provide you with the best possible online experience.
By using this site, you agree that we may store and access cookies on your device. Cookie policy.
Cookie settings.
Functional Cookies
Functional Cookies are enabled by default at all times so that we can save your preferences for cookie settings and ensure site works and delivers best experience.
3rd Party Cookies
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.
Keeping this cookie enabled helps us to improve our website.
My Planned Care
Helpful information and guidance for patients waiting for a hospital consultation, treatment or surgery.
What to do if you are waiting for a hospital appointment and your condition has deteriorated?
Unfortunately, following the pandemic, hospital waiting times for procedures and appointments have increased.
If you are waiting for a procedure or appointment at the hospital please do not contact the surgery about this, as we do not have access to the hospital appointment or waiting list system.
If your condition has worsened
Please contact the outpatient department to enquire when your appointment will be. The details of the outpatient department should be on any correspondence that you have received from the hospital or use the My Planned Care Service.
If you feel that your symptoms are more severe and that the appointment time is too long
Please contact the specialist’s secretary to and ask the specialist secretary to request that the specialist review your referral in light of your new symptoms. The number and email for the specialist secretary should be on the correspondence which you have received from them or use the My Planned Care Service.
If you are unable to contact outpatients or the specialist secretary
Please contact the Patient Advice and Liaison Service (PALS) or use the My Planned Care Service.
If you are concerned that your new symptoms may not be related to your original condition then you should let us know, and we can assess, advise, and manage your new condition.
My Planned Care
Millions of patients on the waiting list for NHS care will be able to access support and check wait times at their fingertips thanks to a new online platform called My Planned Care.
The platform will allow patients and their carers to access information ahead of their planned appointment, operation or treatment through the touch of a button.
Safe Surgeries
DementiaFriends An Alzheimer's Society initiative
Armed Forces veteranfriendly accredited
GP practice
