Friends and Family Test Results

67% Very Good
17% Good
3% Neither Good Nor Poor
3% Poor
10% Very Poor
0% Don't Know

Patient feedback

Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better?

Pauline may be the best nurse ever, made me feel so comfortable and I could not fault her
Posted on: 24/02/2026

Debbie the Diabetic nurse is very knowledgeable, professional and caring.
Posted on: 24/02/2026

Very thorough. I felt listened to for th first time in a year about my hip Previously felt fobbed off
Posted on: 22/02/2026

Appt. time made to suit my needs. Treatment went quickly - in and out in no time!
Posted on: 21/02/2026

service was good people were nice and listened to everything i said
Posted on: 21/02/2026

Keep up the good service
Posted on: 21/02/2026

Helpful receptionist and quick a appointment.
Posted on: 21/02/2026

Efficient service on the day for a routine blood test. Courteous staff and not much waiting time. Availability of appointments and automated booking system works well - saves having to call reception staff.
Posted on: 20/02/2026

Sue my sons asthma nurse is absolutely amazing, she really listens and really helps, absolutely brilliant
Posted on: 20/02/2026

Always an excellent service
Posted on: 20/02/2026

Easy slick service
Posted on: 19/02/2026

Lovely Reception Team who were really helpful - quick service for a worrying health condition, GP Dr Fawcett was great.
Posted on: 16/09/2025

Dr Rachael Malbon called today and was very kind and addressed the problem. Shelley Road Surgery is exceptionally good. Thank you.
Posted on: 23/02/2024

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