Friends and Family Test Results

ver pleased woth service given
Posted on: 05/04/2026

Always a great service form all staff at Worthing Medical group. Cannot thank them enough for taking care of me and I highly recommend them.
Posted on: 03/04/2026

Always have had good service. Post surgery checks, consultation and prescription ordering. I apprečiate the doctors and nurses and receptionists. Thank you for working so hard for your patients.
Posted on: 03/04/2026

On time and polite young practitioner !
Posted on: 03/04/2026

The nurse was very nice and explained to me clearly the procedures
Posted on: 02/04/2026

Caring, professional,efficient nurse (Beverley).
Posted on: 02/04/2026

I didn’t have to wait long before I was called in
Posted on: 02/04/2026

After having a blood test the doctor called to check our situation and understand better what was going on. He felt with a query we had and was helpful kind and empathetic. He also sent us a link should we need any further help
Posted on: 02/04/2026

She was very informative and knowledgeable.
Posted on: 02/04/2026

Excellent service and communication
Posted on: 02/04/2026

Nurse friendly, on time and efficient.
Posted on: 01/04/2026

I always get a good service
Posted on: 01/04/2026

Dr Kamar is absolutely amazing. He always gets straight to the root of the problem and makes sure everything is thoroughly checked. I’ve always felt reassured after appointments with him. I honestly can’t recommend him enough. He’s knowledgeable, thorough, and genuinely cares about his patients. The surgery is very lucky to have him.
Posted on: 01/04/2026

Caring and informative nurse practitioner,Debbie
Posted on: 01/04/2026

Nurse Emma was lovely and she gave me great advice and links to other services that I may need to inform myself so thank you
Posted on: 01/04/2026

Prompt calls, friendly helpful GP and staff
Posted on: 01/04/2026

Our doctors are in my a pinion is the best as we always get an appointment it also has call back to save time while waiting
Posted on: 31/03/2026

Helpful and friendly
Posted on: 31/03/2026

Doctor rang me back and discussed pain medication and arranged for me to pick up from my local pharmacy. Kind and efficient
Posted on: 31/03/2026

Jessica East is very professional, and engaging.
Posted on: 31/03/2026

It's impossible to be seen, and never by the same consultant, which makes it so difficult and complicated to time manage as you have to explain everything again to a new person. I get stress if I know I have an issue as I now it's very difficult to get an appointment. I called 8:10 this Monday, no appointments, 8:20 today, no appointments left. I am aware that I need to call at 8 but I am working full time and starting at 8. And even days I called at 8 I don't get seen. The staff is not the issue, it's the system. Even now I just need a fit not and a medical records for an Insurance and I am really struggling to get things done. I really missed my old surgery in Brighton...
Posted on: 31/03/2026

Nice staff, would be good if you knew for certain if going to be referred to clinician
Posted on: 29/03/2026

Following an econsult I got a face to face appointment the same morning. The doctor was very kind and put me at ease, and thorough and my appointment lasted 30 minutes
Posted on: 28/03/2026

Pauline was very helpful, efficient and caring.
Posted on: 28/03/2026

My nurse was punctual, kind and helpful and the blood test was quick, and i had no pain and no bruising. Being pre informed by text, to drink water before my appointment helped.
Posted on: 28/03/2026

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Posted on: 28/03/2026

Service for the blood test was good and the nurse was very nice and caring. I am going though some muscular issues and asked about a further blood test, however can’t do that without speaking to a gp, which is nigh on impossible. Was told to call the surgery before 8am next week…but not on Monday?!
Posted on: 28/03/2026

Very happy with service last week. I gave ‘good’ as nothing is perfect.
Posted on: 28/03/2026

Sooner appointments
Posted on: 27/03/2026

Quick and lovely friendly service
Posted on: 27/03/2026

Would have been very good but when you phone you don't get a doctor you get the practise nurse.
Posted on: 27/03/2026

Wonderful team, friendly, helpful, sense of humour, professional.
Posted on: 27/03/2026

Always very helpful,
Posted on: 26/03/2026

No complaints at all- everything went smoothly. Lovely Nurse.
Posted on: 26/03/2026

Friendly, duty of care felt upheld, even above and beyond. Patient amd understanding.
Posted on: 26/03/2026

Dr Kamar is the most caring and considerate doctor with extensive knowledge built up over years of experience
Posted on: 26/03/2026

Kind and efficient. Really listened
Posted on: 26/03/2026

Very efficient service. Appointment times kept to and follow information and action excellent .The Doctor and Nurse I saw where friendly and informative .
Posted on: 26/03/2026

Everyone was friendly, caring, respectful and professional
Posted on: 26/03/2026

The doctor explained what the procedure was and what he was going to do . I felt calm and pain free during the procedure
Posted on: 26/03/2026

Dr Kamar is an amazing Doctor. I am very grateful for the help he has given me
Posted on: 26/03/2026

Very efficient friendly service
Posted on: 26/03/2026

Your reception staff could be nicer, kinder,compassionate and accommodating. They make it seem like it’s an effort to do their job. The doctors and nurses have all been lovely
Posted on: 25/03/2026

The fact that I remember Pauline from 5 years ago, is testament to the lasting impression she made on me, regarding an undignified routine procedure. Her care, compassion and manner was outstanding, quite frankly. It is people like Pauline, that make you feel heard, safe and respected. Thank you.
Posted on: 25/03/2026

I saw a Doctor on the same day
Posted on: 25/03/2026

On time, professional, pain free.
Posted on: 25/03/2026

As I am very deaf I don’t find phone consultation very satisfactory
Posted on: 25/03/2026

Got a phone call to say that an annual hba1c blood test was due and it was then booked for later the same day.
Posted on: 25/03/2026

Relaxed, professional, informative
Posted on: 25/03/2026

I found the nurse I was seeing, very friendly and helpful. She put me at ease , and I would be happy to go to the surgery again.
Posted on: 25/03/2026

It’s the 8am scramble I hate. When you actually get to see someone it’s normally good. It would be nice to see the same person and have some consistency.
Posted on: 24/03/2026

Everything I need from the surgery is acceptable and accessible.. I am very pleased with the service and care..Well done WMG
Posted on: 24/03/2026

The recorded answer service is frustrating and repetative. The staff are lovely and helpful. I would particularly mention the Irish receptionist Jennie who is a positive joy.
Posted on: 24/03/2026

The nurse took my blood, and it was all over very quickly and painlessly.
Posted on: 21/03/2026

All good and quick
Posted on: 20/03/2026

Staff very alert to subtle symptoms
Posted on: 20/03/2026

Doctor and assistant were lovely. They could probably tell I was a bit anxious. Talked me through all the necessary info and the procedure, and made it as comfortable as possible.
Posted on: 20/03/2026

Able to explain my problems without bring rushed and being listened to. Good action plan made.
Posted on: 20/03/2026

The diagnosis and help I received was excellent.
Posted on: 19/03/2026

Friendly staff
Posted on: 19/03/2026

I have been trying to get an aooontnet as I need doctors notes for pip and no one has got back to me
Posted on: 19/03/2026

Follow up of test
Posted on: 18/03/2026

Quick good service. Blood test very quick.
Posted on: 18/03/2026

The service I receive is always excellent from this surgery.
Posted on: 18/03/2026

Because I am very happy with you
Posted on: 18/03/2026

Very happy with the service from this surgery, always helpful and friendly
Posted on: 18/03/2026

Very friendly, punctual and professional
Posted on: 18/03/2026

Swift action
Posted on: 18/03/2026

I’ve had fairly regular contact with the practice regarding a small number of issues since August, last year. These have all been responded to in a timely manner and more urgent matters have been referred to a specialist. I’m very happy with the service received, in particular from Dr Hannah Morley who has been a reliable point of contact and has provided regular feedback.
Posted on: 18/03/2026

Nurse very helpful
Posted on: 18/03/2026

Always seen in good time with good advice.
Posted on: 17/03/2026

The communication from this practice regarding my cervical screening was extremely difficult. After receiving an invitation to book my screening via the NHS app, I called the practice. The receptionist incorrectly told me they had no record of the invitation because I was supposedly on the five-year testing schedule. This was confusing, as I was aware the five-year testing standard only began in July 2025, and since my last smear was in 2023, I knew I should be due for the standard three-year test. I expect healthcare staff to be informed about testing guidelines and to avoid causing patient confusion. Fortunately, a nurse quickly called me back to clarify the situation, confirming I was indeed due for my three-year smear and that if the results are normal, my next test will be in five years.
Posted on: 17/03/2026

Blood Test Appointment was booked on phone and was on time and in and out quickly. Very pleased.
Posted on: 17/03/2026

My problems were addressed. I can think of nothing that xld have been bettered
Posted on: 17/03/2026

The staff was compassionate.
Posted on: 15/03/2026

Appointment was on time; nice, efficient and thorough. Results for the blood test came back the same day. Very good service.
Posted on: 14/03/2026

I was happy that i was dealt with ki dly nd efficiently
Posted on: 14/03/2026

Normally , if I ammpersistent , I can get an appointment.
Posted on: 14/03/2026

The nurse was very professional throughout, and I felt completely relaxed throughout my blood test
Posted on: 13/03/2026

Quick and efficient!
Posted on: 13/03/2026

Well run practice.Very good stuff.
Posted on: 13/03/2026

We’re all very ready to complain about bad service but we rarely compliment good service. The lady that carried out my AAAscan was lovely. She explained everything as we went through the scan and generally had a wonderful ‘bedside manner’. It helped that nothing out of the ordinary was found but the whole experience was very good, thank you.
Posted on: 13/03/2026

Dr Morgan gave me exceptional care, support and understanding. She took the time to look holistically at the problems, arrange further tests and follow-ups and continued to monitor and advise solutions. I found it extremely beneficial and comforting to speak to the same GP each time.
Posted on: 13/03/2026

Excellent and very professional. Very good advice and instruction given. Follow up information was sent as promised.
Posted on: 13/03/2026

Warm welcome from reception staff. I was seen promptly by a lovely nurse who was clear and helpful in her dealings with me. Bloods were taken and I had the results within 1 day which is impressive.
Posted on: 12/03/2026

Very thorough health check and the manner of the nurse (Tanya) was kind, compassionate, holistic and helpful. Good to have a proactive rather than reactive health review. Would recommend.
Posted on: 12/03/2026

Seen quickly lovely cheerful & efficient nurse
Posted on: 11/03/2026

Blood test at Heene rd. On time and done in no time, well pleased. However the surgery can do with a good deep clean!
Posted on: 11/03/2026

Always professional, welcoming, excellent one to one.You are there at the top,don't fix what's not broken
Posted on: 11/03/2026

The service was good enough
Posted on: 11/03/2026

I was very quickly seen by the nurse, a lovely lady who explained everything very clearly to me, and was very professional and knowledgeable. She listened to me and suggested for me to ask for an appointment with the women's health nurse, and I was quickly given one. Another good experience at my surgery.
Posted on: 11/03/2026

The nurse that saw me for my screening test was extremely supportive, patient and kind. I was made to feel included in what was happening and she explained everything as we went along, I felt cared for and appreciated the time she took to talk me through everything.
Posted on: 10/03/2026

Efficient appointment service and text communication
Posted on: 10/03/2026

Seen on time. Very friendly atmosphere.
Posted on: 10/03/2026

Nurse as always was very nice and helpful
Posted on: 10/03/2026

Great team!! I always feel cared for. Well done everyone! Thank you
Posted on: 10/03/2026

Staff are patient & caring. It's a service often taken for granted, like having good health until the time comes when you don't!
Posted on: 10/03/2026

Very efficient, got results of blood test same day. Only complaint, I made the mistake of choosing Heene Road surgery, no where to park. Looking forward to new centre opening!!
Posted on: 10/03/2026

I asked for a PSA retest which come with a cost and it was quickly agreed and I had the result the same day. I mentioned a potential problem with my had to the phlebotomist and she suggested emailing and I know have an appointment to check it Great results.
Posted on: 10/03/2026

I had excellent service from initial diagnosis to treatment. Appointments were all made within acceptable time frame. No complaints at all.
Posted on: 10/03/2026

I was seen promptly,& doctor took time to listen to my queries & reassured me with regard to all my health issues. Couldn’t have done any better. A good experience. Thankyou.
Posted on: 10/03/2026

I came, signed up, and won — professionally. I was lucky with our medical group. A huge thank you!
Posted on: 09/03/2026

The nurse was very professional and helpful with compassion shown
Posted on: 08/03/2026

Lovely nurse, patient and efficient
Posted on: 08/03/2026

The staff are friendly and very helpful
Posted on: 08/03/2026

I am never kept waiting on the phone for long. Reception are friendly, knowledgeable & efficient. The doctor that I saw last week was very perceptive & gave me a thorough checkover. The young nurse that gave me my last injection was only 10 mins late & performed the changed formula with ease & laughter.
Posted on: 08/03/2026

Pauline the nurse was so kind and put me at ease very knowledgeable and advice me on contraption too. Everything you want in a nurse she was amazing
Posted on: 07/03/2026

During my appointment on 06/03 the nurse was absolutely amazing. She explained everything about what was to happen in the appointment and showed me all relevant information checked my details were correct and during the screening she was kind and caring. I can’t remember her name but thank you to her for making a smear test as pleasant as possible!
Posted on: 07/03/2026

All my dealings with the practice are always dealt with care. The practice nurses are excellent.
Posted on: 07/03/2026

Easy to get there Attended to promptly Friendly lady Nice atmosphere
Posted on: 06/03/2026

Domonick was extremely very helpful in answering my questions and ordering my perscrption for me. I waited less than 5 minutes in the waitingroom. I felt very comfortable with him even though l was meeting him for the first time
Posted on: 06/03/2026

Lovely nurse dealt with me. Explained everything thoroughly.
Posted on: 06/03/2026

The nurse was lovely, kind and profesional
Posted on: 06/03/2026

Great experience, looked after all the aspects of ill health. Knowledgeable.
Posted on: 06/03/2026

The way Elma spoke to me, she spoke to me like it was not the first time meeting her, explained everything, it eased my worries and the service was quickly. Friendly staff.
Posted on: 06/03/2026

The receptionist was a joyous and helpful woman who made my first visit to this surgery that’s new to me feel so warm and welcoming. The digital signage in the nurse waiting area was informative and the nurse Michelle Advincula who conducted my smear appointment was the loveliest person, she was informative, thorough, friendly and so helpful and kind.
Posted on: 06/03/2026

Efficient and nurse was very friendly and kind
Posted on: 05/03/2026

A very supportive and informative appointment. I felt I was given time and a very good explanation of things as well as a plan going forwards. Which is very reassuring
Posted on: 05/03/2026

Seeing nurse every other day for finger examination and redressing after crush injury. Very happy with care I have received
Posted on: 05/03/2026

Very good doctor
Posted on: 05/03/2026

I have had to visit the drs more in the past few months than ever. I had a shingles jab which was easily booked and changed. I was dealt with promptly and with sensitivity. I also was unwell early this year and I was listened to and checked out and sent for tests extremely carefully and thoroughly. I have never had to wait long for any of the appointments and doctors kept in touch with me while i was ill. Today I took my daughter for a gynae procedure that she was extremely anxious about. The doctor and assistant were great with her, very matter of fact, informative and sensitive to her needs. All very positive experiences.
Posted on: 05/03/2026

Helpful. Friendly. Prompt. Informative. Professional
Posted on: 05/03/2026

I came for the NHS Health check, and it was an altogether great experience. The booking process was simple, on time appointment and I was impressed with the consultation.
Posted on: 05/03/2026

Professional and friendly service
Posted on: 05/03/2026

Dr Robertson was very professional and friendly. She listened to all my concerns and immediately referred me for further tests etc and followed up quickly with results and what would happen next.
Posted on: 05/03/2026

The service at Worthing Medical Group is excellent – the staff are professional knowledgeable, helpful and friendly.
Posted on: 04/03/2026

The service at Worthing Medical Group is always excellent. The staff are professional, knowledgeable, friendly and helpful.
Posted on: 04/03/2026

The physician responded to my written request within hours of receipt and the Medicines Management Team which oversees my prescriptions is always brilliant. I am so grateful to be enrolled in this practice.
Posted on: 04/03/2026

First class service. Clearly identified, explained and followed-up on my issue. I could not ask for better advice and practice.
Posted on: 04/03/2026

I struggle to access services, whether by phone or AccurX, the practice becomes overbooked rapidly : every day!!
Posted on: 04/03/2026

The nurse was brilliant, very professional/friendly made me feel very at ease
Posted on: 04/03/2026

Very professional
Posted on: 03/03/2026

I booked an appointment on the app for cervical screening, was seen a few minutes early, was treated with dignity and real care, and was home in 10 minutes!
Posted on: 03/03/2026

My appointment was at the time given, no delay. Also the nurse was very pleasant and efficient.
Posted on: 03/03/2026

Excellent service. Nurse was terrific. She syringed my ear. Now feels so much better. Was very caring.
Posted on: 03/03/2026

I am very happy with this surgery. I’ve had quite a lot of appointments since I joined last year and everyone has been friendly and efficient. The phone calls have also been a positive experience, from admin and medical staff. The receptionists are helpful and friendly, I can’t fault it. Phone calls for an appointment can be difficult but I think this is the case everywhere now.
Posted on: 03/03/2026

The nurse was very professional with a friendly and welcoming manner.
Posted on: 03/03/2026

The current service is great but only contacting the GP between 08:00- 08:16 Outside of this time it is awful
Posted on: 02/03/2026

Due to the nature of my appointment, I was able to be seen at 8.30am on a Saturday morning which was really helpful as I work long hours during the week. Pauline was my nurse. She is so lovely, reassuring and put me at ease.
Posted on: 01/03/2026

The lady on reception was very friendly & helpful.
Posted on: 01/03/2026

A great surgery to belong to. Very efficient, friendly and prompt. Lots of helpful information around to assist.
Posted on: 01/03/2026

The GP I saw was thorough, professional and friendly
Posted on: 01/03/2026

Emma the nurse is amazing, all staff are friendly and helpful
Posted on: 28/02/2026

We have recently moved to Worthing Medical Centre and we are very pleased with the excellent service we receive So different from our previous doctors
Posted on: 28/02/2026

The nurse was professional, friendly and knowledgeable.
Posted on: 28/02/2026

I was attended to at right times and well spoken to
Posted on: 28/02/2026

The service I receive from the practice nurses is always excellent.
Posted on: 28/02/2026

So efficient and friendly. Receptionists are outstanding and welcoming and the nurse was on time and had time to talk . I moved from Kent 8 months ago and what a difference being at Worthing surgery. It’s outstanding. Thank you to the whole team
Posted on: 27/02/2026

Prompt efficient, friendly and professional.
Posted on: 27/02/2026

Excellent help on the phone when we ring. Kept to time on my last visit which is very helpful. Staff are very kind and friendly
Posted on: 27/02/2026

No app runs smoothly, very quick and easy to use
Posted on: 27/02/2026

Super service. Everything was explained AND I was listened to with regards my concerns/issues.
Posted on: 27/02/2026

The young doctor came across with dignity and empathy and showed real concern
Posted on: 26/02/2026

Diabetic nurse excellent. Explained everything clearly and consistly.
Posted on: 26/02/2026

The appointment started as scheduled, all the questions, explanations of the results and recommendations were very clear. It was a very pleasant experience. Thank you!
Posted on: 26/02/2026

Knowledgeable, kind consideration, excellent advice, thorough.
Posted on: 26/02/2026

Can’t fault this surgery
Posted on: 26/02/2026

My appointment was excellent. The person who I saw was very thorough, explained everything clearly and was caring.
Posted on: 26/02/2026

Friendly helpful reception. Doctors arranged tests and responded to results quickly and efficiently. Caring and understanding nurses. I felt listened to and supported. Very positive experience.
Posted on: 26/02/2026

Speedy, clean, polite. Quick return on test results.
Posted on: 26/02/2026

Micheline Williams was so very helpful in finding extra time for me to make sure all my tests were done in one go. She was very thorough, kind and patient.
Posted on: 26/02/2026

I called and reception were really helpful in organising a tetanus jab. Emma called me back and arranged a time. I was travelling and the SMS system worked well when Emma requested a minor change. I met Emma as planned and Emma was great. Jab done and I'm covered.
Posted on: 26/02/2026

Phone call back service makes a huge difference. Appointment same day . Reception staff are exemplary.
Posted on: 25/02/2026

Receptionist and nurse (Monday & Tuesday) were professional and kind
Posted on: 25/02/2026

The nurse I saw yesterday, Sue, went above and beyond. I felt listened to, and that really makes a difference
Posted on: 25/02/2026

Have been speaking to your Receptionist and prescription staff very helpful always willing to help
Posted on: 25/02/2026

Very nice and polite nurse who was very informative of what would be having done.
Posted on: 25/02/2026

Always very good with everything
Posted on: 25/02/2026

I have difficulty in trying to access the nhs app.
Posted on: 25/02/2026

Pauline may be the best nurse ever, made me feel so comfortable and I could not fault her
Posted on: 24/02/2026

Debbie the Diabetic nurse is very knowledgeable, professional and caring.
Posted on: 24/02/2026

Very helpful and pleased how the consultation went.
Posted on: 24/02/2026

Very thorough. I felt listened to for th first time in a year about my hip Previously felt fobbed off
Posted on: 22/02/2026

Appt. time made to suit my needs. Treatment went quickly - in and out in no time!
Posted on: 21/02/2026

service was good people were nice and listened to everything i said
Posted on: 21/02/2026

Keep up the good service
Posted on: 21/02/2026

Helpful receptionist and quick a appointment.
Posted on: 21/02/2026

Efficient service on the day for a routine blood test. Courteous staff and not much waiting time. Availability of appointments and automated booking system works well - saves having to call reception staff.
Posted on: 20/02/2026

Sue my sons asthma nurse is absolutely amazing, she really listens and really helps, absolutely brilliant
Posted on: 20/02/2026

Always an excellent service
Posted on: 20/02/2026

No contact made when I had requested a call back from a GP!
Posted on: 20/02/2026

Diffucult to get doctors appointment at time required.
Posted on: 20/02/2026

I enquired in person ant the surgery about having a shingles vaccination. The next morning a nurse rang me to book and confirm my appointment. When I arrived for the appointment the next morning , after waiting 15 mins, was told I wasn’t eligible. This was so poor - the appointment should not have been booked in the first place. A waste of everyone’s time and effort.
Posted on: 19/02/2026

Easy slick service
Posted on: 19/02/2026

Lovely Reception Team who were really helpful - quick service for a worrying health condition, GP Dr Fawcett was great.
Posted on: 16/09/2025

Dr Rachael Malbon called today and was very kind and addressed the problem. Shelley Road Surgery is exceptionally good. Thank you.
Posted on: 23/02/2024