Friends and Family Test Results

Dr Morgan proactively called me to agree next steps and was clear and supportive.
Posted on: 04/05/2026

Les rendez vous
Posted on: 03/05/2026

Because they cancelled my appointment on the same day Due to am too older to make a check up
Posted on: 03/05/2026

Very good service
Posted on: 03/05/2026

All staff are very nice. The Practice Nurses are excellent. I just wish you could get a face to face appointment with a GP when required instead of battling through a telephone waiting list.
Posted on: 03/05/2026

Quick efficient vland friendly
Posted on: 02/05/2026

Very pleasant nurse who gave my wife and I the Covid boosters. She explained everything thoroughly and was very welcoming.
Posted on: 02/05/2026

The nurse and her student were very welcoming, professional, friendly and caring. There is nothing that could have been done better
Posted on: 02/05/2026

I had a dressing changed after attending A&E - the nurses at the surgery were very quick to respond due to the infection risk and carried out a thorough assessment and re dressed booking in further appointments in advance too and explaining what they were doing at each stage - I felt a lot more comfortable and reassured thank you very much
Posted on: 02/05/2026

The blood test should have included liver enz ,glyhgb ,chol .the nurse kindly contacted gp and was able to authorise ,so it worked out ok.
Posted on: 02/05/2026

The nurse was amazing i was a little unsure of the procedure but was immediately assured and happy of the outcome could not have been more happier
Posted on: 02/05/2026

Excellent service, welcoming and supportive. Dr listened and was engaging and talked through everything with me. Best surgery I’ve been too. You all do a wonderful job as a team. Surgery looks dated and needs a facelift to reflect the great standards you hold. Other than that I will highly recommend your surgery to other people.
Posted on: 02/05/2026

I am autistic and was very nervous and distressed but my nurse really put my at ease and took her time. She was truly wonderful. I think her name was Michelle
Posted on: 01/05/2026

On on time, no waiting
Posted on: 01/05/2026

The doctor we have was very lovely and he spoke very clearly and even with being young parents we did not feel an ounce of judgement. He treated our son with so much care. It was a very lovely appointment.
Posted on: 30/04/2026

The nurses at the practice are all very kind and professional.
Posted on: 30/04/2026

Dr Kamar was very efficient and explained everything clearly. The only slight problem was that I was not able to get both knees done at once as the receptionist who I had booked the appointment with said. The next appointment is for 5 weeks!! A long time to be in pain.
Posted on: 30/04/2026

Always very good receptionist/ Nurses and Doctors who have time to talk to patients
Posted on: 30/04/2026

No waiting. Test was done in minutes. Nurse was very polite and helpful.
Posted on: 29/04/2026

Nurse was brilliant
Posted on: 29/04/2026

Ideally would prefer more in person options but the service does work given the high demand
Posted on: 29/04/2026

So far everything has been very good and satisfying
Posted on: 29/04/2026

Very friendly nurse. Informative and no long wait
Posted on: 29/04/2026

Yesterday the nurse was very careful to explain every aspect of procedure before attending to my treatment.
Posted on: 29/04/2026

I was seen by a lovely nurse who explained everything to me, also left the surgery at the time I should have gone in!!
Posted on: 29/04/2026

On time appointment. Very helpful nurse. Great service
Posted on: 29/04/2026

Very attentive kind lady, listened to my mum and we interested in what she was saying.
Posted on: 29/04/2026

Ease of booking through app. A range of booking options to suit. Reminders for appt. Appt on time. Excellent nurse with a gentle, reassuring and empathic nature.
Posted on: 29/04/2026

Always being listened to and given advice. Great help.
Posted on: 28/04/2026

Well organised and very quick service
Posted on: 28/04/2026

Was seen on time of appointment
Posted on: 28/04/2026

Appointment was swift and the nurse was very professional and helpful
Posted on: 28/04/2026

Always effeciant, no problems
Posted on: 28/04/2026

It was great experience
Posted on: 28/04/2026

Seen straight away, even though I was early, and very friendly very professional treatment.
Posted on: 28/04/2026

Because it was
Posted on: 28/04/2026

The nurse I saw was very friendly and gentle with giving me my injections .
Posted on: 28/04/2026

Efficient friendly and quick servIce with several helpful reminders of appointment
Posted on: 28/04/2026

As someone who doesn’t often use the Drs When I do need them I find it very hard to get an appointment. Even a phone consultation takes hours to be returned. I appreciate how busy the NHS is. If I call at 9am why do I never get a return call before at least 3pm. ??? I never call unless it’s urgent and I’ve tried every other sauce to sort the problem.
Posted on: 26/04/2026

Receptionist was very unhelp with the most awful attitude she had the most appalling manner, i will not go to Heene surgery again.
Posted on: 26/04/2026

My recent appointment with Dr Ferguson did not meet my expectations. He seemed reserved and not fully engaged, and I was prescribed medication containing lactose despite informing him of my intolerance. I felt I did most of the talking and left without clear answers or resolution, so I still need to seek further support.
Posted on: 26/04/2026

Great service. Nurse was good. Didnt wait and was goid.
Posted on: 25/04/2026

My PN Jess East made me feel so comfortable and at ease during my first smear test. Couldn’t have asked for a better experience - thanks Jess
Posted on: 25/04/2026

Helpful reminders for tests and vaccinations. Not difficult to see a doctor face to face if an issue cannot be dealt with by phone.
Posted on: 25/04/2026

Good service
Posted on: 25/04/2026

Excellent rang up spoke to Jenny rebooking my husbands blood test as I had a asthma review she found us appt together thank you
Posted on: 25/04/2026

Very helpfuĺl and able to answer my questions after looking up my record. One of my requests was dealt with the same day
Posted on: 25/04/2026

No results i can access yet.
Posted on: 24/04/2026

The wait to see a Physiotherapist was very long. It very good when I had the appointment. The exercises given in the video I was given to watch but gave no indication as to how long to hold in the various positions.
Posted on: 24/04/2026

The NHS app makes booking appts, re-ordering prescriptions etc so straightforward and easy to navigate.
Posted on: 24/04/2026

Fast efficient and helpful advice.
Posted on: 24/04/2026

Punctual and pleasant receptionist speaking to me and giving advice.
Posted on: 24/04/2026

Very professional Staff On Time appointment
Posted on: 24/04/2026

Excellent help and advice from Dr Welles, who provided the service to my elderly friend.
Posted on: 24/04/2026

The recent blood test and Covid vaccination were performed in a friendly and efficient manner
Posted on: 24/04/2026

i have never had a bad experience when calling or visiting any of the surgeries
Posted on: 24/04/2026

Walk in signed in waited 5 minutes before getting seen by nurse and she was very polite and reassuring
Posted on: 24/04/2026

Everything from initial contact and referral to successful treatment was completed in an efficient, professional and friendly way.
Posted on: 24/04/2026

Very efficiently organised by the staff
Posted on: 23/04/2026

My appointment was on time. The nurse was very helpful.
Posted on: 23/04/2026

Not enough apppintments at surgery need more doctors and bigger triagage phone team first thing in morning. Struggling with medical issues with no help as 111 say is you can still do some of your normal tasks all ok and gp full on ringing at 8am.
Posted on: 23/04/2026

I had a routine smear test at Heene Road surgery on Monday 20th April. Within 40 minutes I was experiencing pain in my cervix. Upon returning home, the pain had worsened and I felt fatigued. By nightfall I had developed a fever. When I called the following morning at 08.10 to speak to a GP, having spent the whole night frightened, feverish and in terrible pain, I was made to wait, on hold, for nearly an hour. When I finally got through to reception, I was told the list was full and I would have to call back the next day. This is disgusting and inhumane and quite frankly, malpractice. I was fine and well before my smear. Upon calling 111, I was advised to go straight to the Urgent Treatment Centre at Worthing Hospital where I spent over 12 hours, to be diagnosed with PID. I am considering seeking legal action.
Posted on: 23/04/2026

I did not have to wait long for my Covid jab and nursing staff were friendly and efficient.
Posted on: 23/04/2026

The receptionists are excellent. They are always friendly and helpful and therefore a great first impression whenever you phone the surgery. They are really helpful as are all the medical staff.
Posted on: 23/04/2026

Everyone polite and helpful
Posted on: 23/04/2026

I was satisfied with the doctors response and the outcome.
Posted on: 23/04/2026

Brilliant timing and speed.
Posted on: 23/04/2026

I have always received exellent service at the surgery.everyone is polite and helpful in person and on phone.
Posted on: 23/04/2026

A telephone query to the referrals team was dealt with promptly the same day giving a contact number for follow up.
Posted on: 23/04/2026

Efficient, on time with good communication.
Posted on: 22/04/2026

Considerate. Took time to look at my toe, the reason I came in, and also took time to look at a rash and spots over my arms
Posted on: 22/04/2026

Attended for Covid vaccination. As I have mobility issues, I was taken through very speedily and given a seat to wait.
Posted on: 22/04/2026

Always great response with call backs and appoiintments as needed Doctors are great as are reception and nursing staff
Posted on: 22/04/2026

Presumably your enquiry relates to the current Covid jab service. This was extremely well organised and the Filipino nurse (whose name I failed to note) was superb.
Posted on: 22/04/2026

On time and efficient nurse.
Posted on: 22/04/2026

Seen straight away that day due too health issues
Posted on: 22/04/2026

Staff were very friendly and helpful
Posted on: 22/04/2026

The covid booster vaccination roll out was carried out very well
Posted on: 22/04/2026

Everyone helpful and friendly. Having Covid injection
Posted on: 22/04/2026

Difficult to access appointments
Posted on: 21/04/2026

Prompt appointment, no waiting on the day. The tests came back the following day.
Posted on: 21/04/2026

Very helpful
Posted on: 21/04/2026

Quick and polite service
Posted on: 21/04/2026

Was easily able to book my blood test online. Was seen on time by a very friendly nurse.
Posted on: 21/04/2026

Always very good
Posted on: 20/04/2026

She was very nice and very helpful with the questions I asked.
Posted on: 18/04/2026

My thanks to Jessica.
Posted on: 18/04/2026

No hanging about
Posted on: 18/04/2026

I didn’t wait long to be seen and got the help I needed and with respect and kindness
Posted on: 18/04/2026

Timing ‘spot on’ and interaction very helpful.
Posted on: 18/04/2026

Best experience and appointment I’ve ever had with NHS. THANK YOU
Posted on: 17/04/2026

Came to see the excellent physio who has reverted me to get an mri scan which is exactly what I was hoping for
Posted on: 17/04/2026

Dr Kumar was very responsive and supportive, I can’t praise him enough. Thankyou.
Posted on: 17/04/2026

Everything went very well. No hold up’s. I’m and out in just a few minutes. The nurse was practical, pleasant and came across as somebody who knew exactly what to do. She was lovely. I hope she will be there for my next jab or blood test.
Posted on: 17/04/2026

Good service
Posted on: 16/04/2026

Quick and easy to make appointment. On arrival seen fairly quickly without waiting long at all
Posted on: 16/04/2026

I was very apprehensive about my appointment and the nurse put me at ease and it went very well
Posted on: 16/04/2026

Great service and friendly helpful staff. They are proactive and responsive and I’m very satisfied with the surgery.
Posted on: 16/04/2026

The Dr was absolutely brilliant
Posted on: 16/04/2026

I have recently had great care from my GP and the team at Worthing Medical Group, I couldn't fault it.
Posted on: 16/04/2026

Helpful receptionist, nt too long to wait, nurse friendly and efficient
Posted on: 16/04/2026

The nurse saw me just at the right time, she was very friendly and helpful with my questions. My injection was done with professionalism and minimal pain.
Posted on: 16/04/2026

Always helpful
Posted on: 15/04/2026

Dr Fawcett was kind, patient and empathetic, he has a good way of making you feel heard.
Posted on: 15/04/2026

Arrived early and seen early!
Posted on: 15/04/2026

Staff always so kind and patient with my very elderly mother.
Posted on: 15/04/2026

The Practice Nurses who I see are excellent. Reception Staff are good. Speaking to a doctor can be challenging getting through the system and not be able to talk to the nominated doctor is impossible, unless they are the duty doctor.
Posted on: 15/04/2026

Very helpful, kind and informative muse at Heene Rd Surgery.
Posted on: 14/04/2026

Very pleased with service nothing could have been better
Posted on: 11/04/2026

Prompt appointment and consultation excellent
Posted on: 11/04/2026

I was seen very quickly on both visits. The staff were very friendly and caring.
Posted on: 10/04/2026

Efficient friendly polite service
Posted on: 10/04/2026

Arrived early, got seen early. Nurse very friendly and never felt the needle.
Posted on: 10/04/2026

They are polite, caring and you get all round fantastic service
Posted on: 10/04/2026

Appointment was dead on time. The practice nurse caring and efficient. Results were withme on the same day !!
Posted on: 09/04/2026

Very informative g.p and the nurse who supported me having my coil fitted was so supportive and understanding
Posted on: 09/04/2026

I had a fall during my waiting time. The staff give me immediate attention. Reassuring me that I was OK. What could be better ?
Posted on: 09/04/2026

ver pleased woth service given
Posted on: 05/04/2026

Always a great service form all staff at Worthing Medical group. Cannot thank them enough for taking care of me and I highly recommend them.
Posted on: 03/04/2026

Always have had good service. Post surgery checks, consultation and prescription ordering. I apprečiate the doctors and nurses and receptionists. Thank you for working so hard for your patients.
Posted on: 03/04/2026

On time and polite young practitioner !
Posted on: 03/04/2026

The nurse was very nice and explained to me clearly the procedures
Posted on: 02/04/2026

Caring, professional,efficient nurse (Beverley).
Posted on: 02/04/2026

I didn’t have to wait long before I was called in
Posted on: 02/04/2026

After having a blood test the doctor called to check our situation and understand better what was going on. He felt with a query we had and was helpful kind and empathetic. He also sent us a link should we need any further help
Posted on: 02/04/2026

She was very informative and knowledgeable.
Posted on: 02/04/2026

Excellent service and communication
Posted on: 02/04/2026

Nurse friendly, on time and efficient.
Posted on: 01/04/2026

I always get a good service
Posted on: 01/04/2026

Dr Kamar is absolutely amazing. He always gets straight to the root of the problem and makes sure everything is thoroughly checked. I’ve always felt reassured after appointments with him. I honestly can’t recommend him enough. He’s knowledgeable, thorough, and genuinely cares about his patients. The surgery is very lucky to have him.
Posted on: 01/04/2026

Caring and informative nurse practitioner,Debbie
Posted on: 01/04/2026

Nurse Emma was lovely and she gave me great advice and links to other services that I may need to inform myself so thank you
Posted on: 01/04/2026

Prompt calls, friendly helpful GP and staff
Posted on: 01/04/2026

Our doctors are in my a pinion is the best as we always get an appointment it also has call back to save time while waiting
Posted on: 31/03/2026

Helpful and friendly
Posted on: 31/03/2026

Doctor rang me back and discussed pain medication and arranged for me to pick up from my local pharmacy. Kind and efficient
Posted on: 31/03/2026

Jessica East is very professional, and engaging.
Posted on: 31/03/2026

It's impossible to be seen, and never by the same consultant, which makes it so difficult and complicated to time manage as you have to explain everything again to a new person. I get stress if I know I have an issue as I now it's very difficult to get an appointment. I called 8:10 this Monday, no appointments, 8:20 today, no appointments left. I am aware that I need to call at 8 but I am working full time and starting at 8. And even days I called at 8 I don't get seen. The staff is not the issue, it's the system. Even now I just need a fit not and a medical records for an Insurance and I am really struggling to get things done. I really missed my old surgery in Brighton...
Posted on: 31/03/2026

Nice staff, would be good if you knew for certain if going to be referred to clinician
Posted on: 29/03/2026

Following an econsult I got a face to face appointment the same morning. The doctor was very kind and put me at ease, and thorough and my appointment lasted 30 minutes
Posted on: 28/03/2026

Pauline was very helpful, efficient and caring.
Posted on: 28/03/2026

My nurse was punctual, kind and helpful and the blood test was quick, and i had no pain and no bruising. Being pre informed by text, to drink water before my appointment helped.
Posted on: 28/03/2026

.
Posted on: 28/03/2026

Service for the blood test was good and the nurse was very nice and caring. I am going though some muscular issues and asked about a further blood test, however can’t do that without speaking to a gp, which is nigh on impossible. Was told to call the surgery before 8am next week…but not on Monday?!
Posted on: 28/03/2026

Very happy with service last week. I gave ‘good’ as nothing is perfect.
Posted on: 28/03/2026

Sooner appointments
Posted on: 27/03/2026

Quick and lovely friendly service
Posted on: 27/03/2026

Would have been very good but when you phone you don't get a doctor you get the practise nurse.
Posted on: 27/03/2026

Wonderful team, friendly, helpful, sense of humour, professional.
Posted on: 27/03/2026

Always very helpful,
Posted on: 26/03/2026

No complaints at all- everything went smoothly. Lovely Nurse.
Posted on: 26/03/2026

Friendly, duty of care felt upheld, even above and beyond. Patient amd understanding.
Posted on: 26/03/2026

Dr Kamar is the most caring and considerate doctor with extensive knowledge built up over years of experience
Posted on: 26/03/2026

Kind and efficient. Really listened
Posted on: 26/03/2026

Very efficient service. Appointment times kept to and follow information and action excellent .The Doctor and Nurse I saw where friendly and informative .
Posted on: 26/03/2026

Everyone was friendly, caring, respectful and professional
Posted on: 26/03/2026

The doctor explained what the procedure was and what he was going to do . I felt calm and pain free during the procedure
Posted on: 26/03/2026

Dr Kamar is an amazing Doctor. I am very grateful for the help he has given me
Posted on: 26/03/2026

Very efficient friendly service
Posted on: 26/03/2026

Your reception staff could be nicer, kinder,compassionate and accommodating. They make it seem like it’s an effort to do their job. The doctors and nurses have all been lovely
Posted on: 25/03/2026

The fact that I remember Pauline from 5 years ago, is testament to the lasting impression she made on me, regarding an undignified routine procedure. Her care, compassion and manner was outstanding, quite frankly. It is people like Pauline, that make you feel heard, safe and respected. Thank you.
Posted on: 25/03/2026

I saw a Doctor on the same day
Posted on: 25/03/2026

On time, professional, pain free.
Posted on: 25/03/2026

As I am very deaf I don’t find phone consultation very satisfactory
Posted on: 25/03/2026

Got a phone call to say that an annual hba1c blood test was due and it was then booked for later the same day.
Posted on: 25/03/2026

Relaxed, professional, informative
Posted on: 25/03/2026

I found the nurse I was seeing, very friendly and helpful. She put me at ease , and I would be happy to go to the surgery again.
Posted on: 25/03/2026

It’s the 8am scramble I hate. When you actually get to see someone it’s normally good. It would be nice to see the same person and have some consistency.
Posted on: 24/03/2026

Everything I need from the surgery is acceptable and accessible.. I am very pleased with the service and care..Well done WMG
Posted on: 24/03/2026

The recorded answer service is frustrating and repetative. The staff are lovely and helpful. I would particularly mention the Irish receptionist Jennie who is a positive joy.
Posted on: 24/03/2026

The nurse took my blood, and it was all over very quickly and painlessly.
Posted on: 21/03/2026

All good and quick
Posted on: 20/03/2026

Staff very alert to subtle symptoms
Posted on: 20/03/2026

Doctor and assistant were lovely. They could probably tell I was a bit anxious. Talked me through all the necessary info and the procedure, and made it as comfortable as possible.
Posted on: 20/03/2026

Able to explain my problems without bring rushed and being listened to. Good action plan made.
Posted on: 20/03/2026

The diagnosis and help I received was excellent.
Posted on: 19/03/2026

Friendly staff
Posted on: 19/03/2026

I have been trying to get an aooontnet as I need doctors notes for pip and no one has got back to me
Posted on: 19/03/2026

Follow up of test
Posted on: 18/03/2026

Quick good service. Blood test very quick.
Posted on: 18/03/2026

The service I receive is always excellent from this surgery.
Posted on: 18/03/2026

Because I am very happy with you
Posted on: 18/03/2026

Very happy with the service from this surgery, always helpful and friendly
Posted on: 18/03/2026

Very friendly, punctual and professional
Posted on: 18/03/2026

Swift action
Posted on: 18/03/2026

I’ve had fairly regular contact with the practice regarding a small number of issues since August, last year. These have all been responded to in a timely manner and more urgent matters have been referred to a specialist. I’m very happy with the service received, in particular from Dr Hannah Morley who has been a reliable point of contact and has provided regular feedback.
Posted on: 18/03/2026

Nurse very helpful
Posted on: 18/03/2026

Always seen in good time with good advice.
Posted on: 17/03/2026

The communication from this practice regarding my cervical screening was extremely difficult. After receiving an invitation to book my screening via the NHS app, I called the practice. The receptionist incorrectly told me they had no record of the invitation because I was supposedly on the five-year testing schedule. This was confusing, as I was aware the five-year testing standard only began in July 2025, and since my last smear was in 2023, I knew I should be due for the standard three-year test. I expect healthcare staff to be informed about testing guidelines and to avoid causing patient confusion. Fortunately, a nurse quickly called me back to clarify the situation, confirming I was indeed due for my three-year smear and that if the results are normal, my next test will be in five years.
Posted on: 17/03/2026

Blood Test Appointment was booked on phone and was on time and in and out quickly. Very pleased.
Posted on: 17/03/2026

My problems were addressed. I can think of nothing that xld have been bettered
Posted on: 17/03/2026

The staff was compassionate.
Posted on: 15/03/2026

Appointment was on time; nice, efficient and thorough. Results for the blood test came back the same day. Very good service.
Posted on: 14/03/2026

I was happy that i was dealt with ki dly nd efficiently
Posted on: 14/03/2026

Normally , if I ammpersistent , I can get an appointment.
Posted on: 14/03/2026

The nurse was very professional throughout, and I felt completely relaxed throughout my blood test
Posted on: 13/03/2026

Quick and efficient!
Posted on: 13/03/2026

Well run practice.Very good stuff.
Posted on: 13/03/2026

We’re all very ready to complain about bad service but we rarely compliment good service. The lady that carried out my AAAscan was lovely. She explained everything as we went through the scan and generally had a wonderful ‘bedside manner’. It helped that nothing out of the ordinary was found but the whole experience was very good, thank you.
Posted on: 13/03/2026

Dr Morgan gave me exceptional care, support and understanding. She took the time to look holistically at the problems, arrange further tests and follow-ups and continued to monitor and advise solutions. I found it extremely beneficial and comforting to speak to the same GP each time.
Posted on: 13/03/2026

Excellent and very professional. Very good advice and instruction given. Follow up information was sent as promised.
Posted on: 13/03/2026

Warm welcome from reception staff. I was seen promptly by a lovely nurse who was clear and helpful in her dealings with me. Bloods were taken and I had the results within 1 day which is impressive.
Posted on: 12/03/2026

Very thorough health check and the manner of the nurse (Tanya) was kind, compassionate, holistic and helpful. Good to have a proactive rather than reactive health review. Would recommend.
Posted on: 12/03/2026

Seen quickly lovely cheerful & efficient nurse
Posted on: 11/03/2026

Blood test at Heene rd. On time and done in no time, well pleased. However the surgery can do with a good deep clean!
Posted on: 11/03/2026

Always professional, welcoming, excellent one to one.You are there at the top,don't fix what's not broken
Posted on: 11/03/2026

The service was good enough
Posted on: 11/03/2026

I was very quickly seen by the nurse, a lovely lady who explained everything very clearly to me, and was very professional and knowledgeable. She listened to me and suggested for me to ask for an appointment with the women's health nurse, and I was quickly given one. Another good experience at my surgery.
Posted on: 11/03/2026

The nurse that saw me for my screening test was extremely supportive, patient and kind. I was made to feel included in what was happening and she explained everything as we went along, I felt cared for and appreciated the time she took to talk me through everything.
Posted on: 10/03/2026

Efficient appointment service and text communication
Posted on: 10/03/2026

Seen on time. Very friendly atmosphere.
Posted on: 10/03/2026

Nurse as always was very nice and helpful
Posted on: 10/03/2026

Great team!! I always feel cared for. Well done everyone! Thank you
Posted on: 10/03/2026

Staff are patient & caring. It's a service often taken for granted, like having good health until the time comes when you don't!
Posted on: 10/03/2026

Very efficient, got results of blood test same day. Only complaint, I made the mistake of choosing Heene Road surgery, no where to park. Looking forward to new centre opening!!
Posted on: 10/03/2026

I asked for a PSA retest which come with a cost and it was quickly agreed and I had the result the same day. I mentioned a potential problem with my had to the phlebotomist and she suggested emailing and I know have an appointment to check it Great results.
Posted on: 10/03/2026

I had excellent service from initial diagnosis to treatment. Appointments were all made within acceptable time frame. No complaints at all.
Posted on: 10/03/2026

I was seen promptly,& doctor took time to listen to my queries & reassured me with regard to all my health issues. Couldn’t have done any better. A good experience. Thankyou.
Posted on: 10/03/2026

I came, signed up, and won — professionally. I was lucky with our medical group. A huge thank you!
Posted on: 09/03/2026

The nurse was very professional and helpful with compassion shown
Posted on: 08/03/2026

Lovely nurse, patient and efficient
Posted on: 08/03/2026

The staff are friendly and very helpful
Posted on: 08/03/2026

I am never kept waiting on the phone for long. Reception are friendly, knowledgeable & efficient. The doctor that I saw last week was very perceptive & gave me a thorough checkover. The young nurse that gave me my last injection was only 10 mins late & performed the changed formula with ease & laughter.
Posted on: 08/03/2026

Pauline the nurse was so kind and put me at ease very knowledgeable and advice me on contraption too. Everything you want in a nurse she was amazing
Posted on: 07/03/2026

During my appointment on 06/03 the nurse was absolutely amazing. She explained everything about what was to happen in the appointment and showed me all relevant information checked my details were correct and during the screening she was kind and caring. I can’t remember her name but thank you to her for making a smear test as pleasant as possible!
Posted on: 07/03/2026

All my dealings with the practice are always dealt with care. The practice nurses are excellent.
Posted on: 07/03/2026

Easy to get there Attended to promptly Friendly lady Nice atmosphere
Posted on: 06/03/2026

Domonick was extremely very helpful in answering my questions and ordering my perscrption for me. I waited less than 5 minutes in the waitingroom. I felt very comfortable with him even though l was meeting him for the first time
Posted on: 06/03/2026

Lovely nurse dealt with me. Explained everything thoroughly.
Posted on: 06/03/2026

The nurse was lovely, kind and profesional
Posted on: 06/03/2026

Great experience, looked after all the aspects of ill health. Knowledgeable.
Posted on: 06/03/2026

The way Elma spoke to me, she spoke to me like it was not the first time meeting her, explained everything, it eased my worries and the service was quickly. Friendly staff.
Posted on: 06/03/2026

The receptionist was a joyous and helpful woman who made my first visit to this surgery that’s new to me feel so warm and welcoming. The digital signage in the nurse waiting area was informative and the nurse Michelle Advincula who conducted my smear appointment was the loveliest person, she was informative, thorough, friendly and so helpful and kind.
Posted on: 06/03/2026

Efficient and nurse was very friendly and kind
Posted on: 05/03/2026

A very supportive and informative appointment. I felt I was given time and a very good explanation of things as well as a plan going forwards. Which is very reassuring
Posted on: 05/03/2026

Seeing nurse every other day for finger examination and redressing after crush injury. Very happy with care I have received
Posted on: 05/03/2026

Very good doctor
Posted on: 05/03/2026

I have had to visit the drs more in the past few months than ever. I had a shingles jab which was easily booked and changed. I was dealt with promptly and with sensitivity. I also was unwell early this year and I was listened to and checked out and sent for tests extremely carefully and thoroughly. I have never had to wait long for any of the appointments and doctors kept in touch with me while i was ill. Today I took my daughter for a gynae procedure that she was extremely anxious about. The doctor and assistant were great with her, very matter of fact, informative and sensitive to her needs. All very positive experiences.
Posted on: 05/03/2026

Helpful. Friendly. Prompt. Informative. Professional
Posted on: 05/03/2026

I came for the NHS Health check, and it was an altogether great experience. The booking process was simple, on time appointment and I was impressed with the consultation.
Posted on: 05/03/2026

Professional and friendly service
Posted on: 05/03/2026

Dr Robertson was very professional and friendly. She listened to all my concerns and immediately referred me for further tests etc and followed up quickly with results and what would happen next.
Posted on: 05/03/2026

The service at Worthing Medical Group is excellent – the staff are professional knowledgeable, helpful and friendly.
Posted on: 04/03/2026

The service at Worthing Medical Group is always excellent. The staff are professional, knowledgeable, friendly and helpful.
Posted on: 04/03/2026

The physician responded to my written request within hours of receipt and the Medicines Management Team which oversees my prescriptions is always brilliant. I am so grateful to be enrolled in this practice.
Posted on: 04/03/2026

First class service. Clearly identified, explained and followed-up on my issue. I could not ask for better advice and practice.
Posted on: 04/03/2026

I struggle to access services, whether by phone or AccurX, the practice becomes overbooked rapidly : every day!!
Posted on: 04/03/2026

The nurse was brilliant, very professional/friendly made me feel very at ease
Posted on: 04/03/2026

Very professional
Posted on: 03/03/2026

I booked an appointment on the app for cervical screening, was seen a few minutes early, was treated with dignity and real care, and was home in 10 minutes!
Posted on: 03/03/2026

My appointment was at the time given, no delay. Also the nurse was very pleasant and efficient.
Posted on: 03/03/2026

Excellent service. Nurse was terrific. She syringed my ear. Now feels so much better. Was very caring.
Posted on: 03/03/2026

I am very happy with this surgery. I’ve had quite a lot of appointments since I joined last year and everyone has been friendly and efficient. The phone calls have also been a positive experience, from admin and medical staff. The receptionists are helpful and friendly, I can’t fault it. Phone calls for an appointment can be difficult but I think this is the case everywhere now.
Posted on: 03/03/2026

The nurse was very professional with a friendly and welcoming manner.
Posted on: 03/03/2026

The current service is great but only contacting the GP between 08:00- 08:16 Outside of this time it is awful
Posted on: 02/03/2026

Due to the nature of my appointment, I was able to be seen at 8.30am on a Saturday morning which was really helpful as I work long hours during the week. Pauline was my nurse. She is so lovely, reassuring and put me at ease.
Posted on: 01/03/2026

The lady on reception was very friendly & helpful.
Posted on: 01/03/2026

A great surgery to belong to. Very efficient, friendly and prompt. Lots of helpful information around to assist.
Posted on: 01/03/2026

The GP I saw was thorough, professional and friendly
Posted on: 01/03/2026

Emma the nurse is amazing, all staff are friendly and helpful
Posted on: 28/02/2026

We have recently moved to Worthing Medical Centre and we are very pleased with the excellent service we receive So different from our previous doctors
Posted on: 28/02/2026

The nurse was professional, friendly and knowledgeable.
Posted on: 28/02/2026

I was attended to at right times and well spoken to
Posted on: 28/02/2026

The service I receive from the practice nurses is always excellent.
Posted on: 28/02/2026

So efficient and friendly. Receptionists are outstanding and welcoming and the nurse was on time and had time to talk . I moved from Kent 8 months ago and what a difference being at Worthing surgery. It’s outstanding. Thank you to the whole team
Posted on: 27/02/2026

Prompt efficient, friendly and professional.
Posted on: 27/02/2026

Excellent help on the phone when we ring. Kept to time on my last visit which is very helpful. Staff are very kind and friendly
Posted on: 27/02/2026

No app runs smoothly, very quick and easy to use
Posted on: 27/02/2026

Super service. Everything was explained AND I was listened to with regards my concerns/issues.
Posted on: 27/02/2026

The young doctor came across with dignity and empathy and showed real concern
Posted on: 26/02/2026

Diabetic nurse excellent. Explained everything clearly and consistly.
Posted on: 26/02/2026

The appointment started as scheduled, all the questions, explanations of the results and recommendations were very clear. It was a very pleasant experience. Thank you!
Posted on: 26/02/2026

Knowledgeable, kind consideration, excellent advice, thorough.
Posted on: 26/02/2026

Can’t fault this surgery
Posted on: 26/02/2026

My appointment was excellent. The person who I saw was very thorough, explained everything clearly and was caring.
Posted on: 26/02/2026

Friendly helpful reception. Doctors arranged tests and responded to results quickly and efficiently. Caring and understanding nurses. I felt listened to and supported. Very positive experience.
Posted on: 26/02/2026

Speedy, clean, polite. Quick return on test results.
Posted on: 26/02/2026

Micheline Williams was so very helpful in finding extra time for me to make sure all my tests were done in one go. She was very thorough, kind and patient.
Posted on: 26/02/2026

I called and reception were really helpful in organising a tetanus jab. Emma called me back and arranged a time. I was travelling and the SMS system worked well when Emma requested a minor change. I met Emma as planned and Emma was great. Jab done and I'm covered.
Posted on: 26/02/2026

Phone call back service makes a huge difference. Appointment same day . Reception staff are exemplary.
Posted on: 25/02/2026

Receptionist and nurse (Monday & Tuesday) were professional and kind
Posted on: 25/02/2026

The nurse I saw yesterday, Sue, went above and beyond. I felt listened to, and that really makes a difference
Posted on: 25/02/2026

Have been speaking to your Receptionist and prescription staff very helpful always willing to help
Posted on: 25/02/2026

Very nice and polite nurse who was very informative of what would be having done.
Posted on: 25/02/2026

Always very good with everything
Posted on: 25/02/2026

I have difficulty in trying to access the nhs app.
Posted on: 25/02/2026

Pauline may be the best nurse ever, made me feel so comfortable and I could not fault her
Posted on: 24/02/2026

Debbie the Diabetic nurse is very knowledgeable, professional and caring.
Posted on: 24/02/2026

Very helpful and pleased how the consultation went.
Posted on: 24/02/2026

Very thorough. I felt listened to for th first time in a year about my hip Previously felt fobbed off
Posted on: 22/02/2026

Appt. time made to suit my needs. Treatment went quickly - in and out in no time!
Posted on: 21/02/2026

service was good people were nice and listened to everything i said
Posted on: 21/02/2026

Keep up the good service
Posted on: 21/02/2026

Helpful receptionist and quick a appointment.
Posted on: 21/02/2026

Efficient service on the day for a routine blood test. Courteous staff and not much waiting time. Availability of appointments and automated booking system works well - saves having to call reception staff.
Posted on: 20/02/2026

Sue my sons asthma nurse is absolutely amazing, she really listens and really helps, absolutely brilliant
Posted on: 20/02/2026

Always an excellent service
Posted on: 20/02/2026

No contact made when I had requested a call back from a GP!
Posted on: 20/02/2026

Diffucult to get doctors appointment at time required.
Posted on: 20/02/2026

I enquired in person ant the surgery about having a shingles vaccination. The next morning a nurse rang me to book and confirm my appointment. When I arrived for the appointment the next morning , after waiting 15 mins, was told I wasn’t eligible. This was so poor - the appointment should not have been booked in the first place. A waste of everyone’s time and effort.
Posted on: 19/02/2026

Easy slick service
Posted on: 19/02/2026

Lovely Reception Team who were really helpful - quick service for a worrying health condition, GP Dr Fawcett was great.
Posted on: 16/09/2025

Dr Rachael Malbon called today and was very kind and addressed the problem. Shelley Road Surgery is exceptionally good. Thank you.
Posted on: 23/02/2024