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Friends and Family Test Results
Patient feedback
Question: Please can you tell us why you gave your answer? Please tell us about anything that we could have done better?
Pauline may be the best nurse ever, made me feel so comfortable and I could not fault her
Posted on: 24/02/2026
Debbie the Diabetic nurse is very knowledgeable, professional and caring.
Posted on: 24/02/2026
Very thorough. I felt listened to for th first time in a year about my hip
Previously felt fobbed off
Posted on: 22/02/2026
Appt. time made to suit my needs. Treatment went quickly - in and out in no time!
Posted on: 21/02/2026
service was good people were nice and listened to everything i said
Posted on: 21/02/2026
Keep up the good service
Posted on: 21/02/2026
Helpful receptionist and quick a appointment.
Posted on: 21/02/2026
Efficient service on the day for a routine blood test. Courteous staff and not much waiting time. Availability of appointments and automated booking system works well - saves having to call reception staff.
Posted on: 20/02/2026
Sue my sons asthma nurse is absolutely amazing, she really listens and really helps, absolutely brilliant
Posted on: 20/02/2026
Always an excellent service
Posted on: 20/02/2026
Easy slick service
Posted on: 19/02/2026
Lovely Reception Team who were really helpful - quick service for a worrying health condition, GP Dr Fawcett was great.
Posted on: 16/09/2025
Dr Rachael Malbon called today and was very kind and addressed the problem. Shelley Road Surgery is exceptionally good. Thank you.
Posted on: 23/02/2024
Surgeries
DementiaFriends An Alzheimer's Society initiative
Armed Forces veteranfriendly accredited
GP practice